Player Protection & Wellbeing
At 99abba, we believe that gaming should be a source of entertainment — never a cause of financial stress or personal hardship. Whether you are betting on PSL from Karachi or spinning slots from Lahore, our responsible gaming framework puts your wellbeing first. This page explains the tools, policies, and support systems we have in place to keep every player safe.
99abba operates on a simple principle: responsible gaming is not a compliance checkbox — it is a genuine commitment to the people who use our platform. Since we began serving players across Karachi, Lahore, Islamabad, and Faisalabad, we have believed that an informed and self-aware player is a happy player. That is why we invest in tools and education that help players stay in control.
Problem gambling affects a small but significant portion of the population in every market. Research consistently shows that early intervention — through limits, cooling-off periods, and honest self-reflection — can make a meaningful difference. 99abba's responsible gaming programme is designed to give every player the knowledge and the mechanisms to keep their gaming experience positive.
Our platform operates under an international gaming licence that mandates responsible gaming standards. We take those standards seriously and in many cases exceed them. From deposit limits to permanent self-exclusion, every tool described on this page is available to all 99abba players free of charge and without judgment.
Before you start playing, set deposit, loss, and session time limits from your 99abba account dashboard. These limits take effect immediately.
Use the activity history section in your account to review how much time and money you are spending. Reality check notifications alert you at intervals you choose.
If you feel your gaming is getting out of hand, use the cool-off or self-exclusion tools instantly. No waiting period, no questions asked.
Our support team is available 24/7. If you want to speak privately about your gaming behaviour, we are here to listen and connect you with appropriate resources.
Every one of these tools is built into your 99abba account. They are free, immediate, and designed to put the power firmly in your hands.
Set a daily, weekly, or monthly cap on how much PKR you can deposit into your 99abba account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time with immediate effect; increasing a limit requires a 7-day cooling-off period to protect you from impulsive decisions.
In addition to deposit limits, you can define a maximum loss threshold per day, week, or month. When your net losses reach the limit you have set, 99abba will automatically suspend further gameplay for that period. This is one of the most effective tools for preventing large, unplanned losses in a single session.
It is easy to lose track of time when you are engaged in a PSL cricket match or a live dealer game. Session time limits let you set a maximum duration for each gaming session. When the timer expires, 99abba will notify you and offer the option to end the session or continue — giving you a moment of conscious choice rather than passive drift.
Reality checks are pop-up notifications that appear at regular intervals during gameplay — for example, every 30 or 60 minutes — to remind you how long you have been playing and how much you have spent or won during that session. They are a low-friction way of staying aware without interrupting gameplay unless you want to stop.
If you feel you need a short break from gaming without committing to full exclusion, a cool-off period lets you pause your 99abba account for 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account is inaccessible for gameplay and deposits. The cool-off activates instantly and cannot be reversed once applied.
Self-exclusion is a serious commitment to stop gambling for an extended period. At 99abba, you can self-exclude for 6 months, 1 year, 3 years, or permanently. Once self-exclusion is activated, your account is closed immediately, your details are flagged to prevent re-registration, and all marketing communications cease. This cannot be undone during the exclusion period.
Answer these questions honestly to get a sense of whether your gaming habits are healthy. This is a private exercise — results are not tracked or stored by 99abba.
Self-exclusion is the strongest responsible gaming tool available on the 99abba platform. When you self-exclude, your account is closed immediately, all pending bonuses are forfeited, and your details are added to our internal exclusion register to prevent re-registration during the exclusion period.
Funds in your account at the time of exclusion are returned to your verified payment method — JazzCash, EasyPaisa, or your designated bank account — within the standard withdrawal processing time. You will not receive any promotional communications from 99abba during the exclusion period.
If you attempt to create a new account during an active self-exclusion, 99abba will identify and close the new account upon verification. Players are encouraged to also explore national-level support resources for problem gambling available through international gaming licence responsible gaming frameworks.
Access your 99abba account from the login page. Navigate to Account Settings and then to the Responsible Gaming section.
Choose between a cool-off period (24 hours to 30 days) or full self-exclusion (6 months to permanent). Both are available immediately.
Select your preferred exclusion duration. For permanent exclusion, a confirmation step is required to ensure the decision is deliberate.
Confirm your selection. Your account closes instantly. A confirmation is sent to your registered email and Pakistani mobile number.
99abba is here for players who want great entertainment with their wellbeing protected. Set your limits, know your boundaries, and enjoy cricket betting, slots, and live casino on your terms.